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Caricabatterie iPhone a rischio: al via il programma di sostituzione

Alcune unità dei caricabatterie da 5W venduti da Apple anche con iPhone 3GS, iPhone 4 e iPhone 4S sarebbero a rischio surriscaldamento e incendio in “rari casi”. I modelli sottoposti al nuovo programma di sostituzione sono contrassegnati con il nome Model A1300, e caratterizzati dalla scritta CE in grigio.

Apple, richiamo caricabatterie

Stando alla pagina di supporto ufficiale di Apple, le unità “Model A1400” non farebbero parte del programma: “La sicurezza del cliente è al primo posto fra le priorità di Apple; perciò, l’azienda ha volontariamente deciso di sostituire gratuitamente tutti gli alimentatori interessati dal problema con un alimentatore nuovo e riprogettato. Invitiamo i clienti a sostituire gli alimentatori interessati con uno nuovo il prima possibile”.

La società consiglia caldamente di procedere il prima possibile alla sostituzione gratuita dei modelli di caricabatterie interessati, consegnando l’unità difettosa ad un Apple Store, o ad un rivenditore autorizzato. Sarà necessario portare con sé il proprio iPhone, in modo che i tecnici possano verificare i codici seriali dei prodotti.

La sostituzione può essere organizzata anche da remoto contattando il Supporto Tecnico di Apple. Nel periodo necessario per la sostituzione, gli utenti potranno caricare il proprio iPhone collegando il cavo fornito in dotazione in una porta USB del proprio computer. I caricabatterie coinvolti nel programma sono stati distribuiti tra ottobre 2009 e settembre 2012 nei paesi che elenchiamo di seguito:

Albania, Austria, Belgio, Bulgaria, Croazia, Repubblica Ceca, Danimarca, Egitto, Finlandia, Francia, Germania, Grecia, Ungheria, India, Indonesia, Israele, Italia, Lettonia, Lituania, Lussemburgo, Macedonia, Moldova, Montenegro, Paesi Bassi, Norvegia , Polonia, Portogallo, Romania, Russia, Slovacchia, Slovenia, Sud Africa, Spagna, Svezia, Svizzera, Turchia, Vietnam.

In questa pagina è possibile trovare maggiori informazioni sul processo di identificazione e sostituzione del proprio alimentatore USB.

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